v5.8 crashes

[EA3GCV]

Hello Tom,

You have to make a backup of ALL your Swisslog databases. You are the right person who knows what they are! ;-) After a new installation you will only have to open every database manually.

When you install Swisslog without administrator rights, even if you have installed Swisslog in C:\Program Files\Swisslog, really Swisslog is working in another folder!! so you change files in C:\Program Files\Swisslog and simply don't work because it's really working in another folder. That's the main reason why Swisslog NEEDS to be installed with administrator rights. In fact this advice is valid to install ALL software in Vista or higher to avoid many problems. It's a very extended Windows trick.

Make a test: search in your hard disk for all your MDB files. Then you will also find the real folder where Swisslog is working and you can compare which MDB is the current one to make a manual backup. You can also perform the backup from the File | Save.. option. But I really recommend you to place this backup in an external device. Make always double backups in different places. Your data are very important!! if some backup fails you are losing everything!

If you decide to uninstall now and make a clean v5.8 install from scratch to fix all things it's ok. This way when you install version 5.9 (following the same instructions, run it as administrator) it will update your Swisslog installation with no problems. Otherwise, wait until version 5.9 and then perform this operations.

Summin up: just remember to first disable UAC for your operating system (Google it!), restart and run as administrator. Theoretically when you disable UAC you don't need to manual run as a administrator. However it's better to do it to make sure that is really installed as administrator.

Best 73